All items are new, in original packaging with full manufacturer’s warranty. We on a regular basis ship within 1-2 business hours of order receipt. Most orders ship by USPS so please provide a valid mailing address. Larger or heavier orders (e.g. large tents, paddles, and so forth.) may ship by FEDEX so we would need a physical address as well. Unclaimed or carrier returned shipments: Orders returned by the carrier as a result of improper addresses or unclaimed, will probably be refunded for the product price. You can also reorder with the right kind address. We DO ship to PO Boxes in the USA.